Frequently Asked Questions

Tracking your order is easy with USPS! Once your order ships, you'll receive a tracking number. For Canada: Standard Ground takes 5-7 business days ($15), Two-Day takes 2-5 business days ($60), and Next Day takes 1-3 business days ($70). All times are subject to change based on the delivery service. We're here to help if you have any questions!

We ship all orders via USPS! Need it faster? Select expedited shipping at checkout. Prices vary based on your location and delivery date. Once marked as delivered, we aren't responsible for packages. For any issues, contact your local postal service. More shipping options coming soon!

Returning an item is simple! Send all unworn and unwashed items to: Be The Difference LLC, 528 Bergen Ave Ste. 4417, Jersey City, NJ 07304. Note: Return fees are your responsibility. We're here to make the process smooth for you!

Your satisfaction is our priority! If you're not happy with your purchase, we'll gladly exchange it (minus shipping/handling fees). Ensure items are unworn, unwashed, and postmarked within 5 days of receiving your order. Note: No refunds or returns on custom printed apparel.

Yes, we offer international shipping! We're excited to provide USPS shipping to Canada. Follow us on TikTok, Facebook, or Instagram @btdllc to stay updated on when we'll be available in your region. We're expanding to serve you better!

We are proud corporate donors to this organization and vow to donate 10% of all clothing sales. The mission of Hayden’s Heart is to not only raise CHD (congenital heart disease) awareness and to help keep Hayden's memory alive, but to also help many families with their immense medical bills and travel expenses.